I think he is a great businessman and one of few people on earth who figured out network effects for investment fund business model. > Listen to, enable, and treat like royalty your best devs. Quote: “The top 5% of programmers probably write 99% of the good software.” > Unseen tech differentiators (eg, performance) can be huge advantages. In business, as in war, surprise is worth as much as force.” Quote: “In business, there is nothing more valuable than a technical advantage your competitors don’t understand. > Build harder things when proportionally impactful. We delighted in forcing bigger, slower competitors to follow us.” Quote: “If there were two features we could add, both equally valuable in proportion to their difficulty, we’d always take the harder one. Start by picking a hard problem, then at every decision point, take the harder choice.” Quote: “If you can develop technology that’s too hard for competitors to duplicate, you don’t need to rely on other defenses. Quote: “Different customers are right about different things the least sophisticated show you what you need to simplify and clarify, and the most sophisticated tell you what features you need to add.” Learn from the most & least sophisticated users Deliver delight, with extraordinary measures as needed.ĥ. Quote: “Take extraordinary measures not just to acquire users, but also to make them happy” Take extraordinary measures to make users happy > Deliver well-baked experiences in every nook & cranny of the product.Ĥ. So any difference between what people want and what you deliver is multiplied.“ Quote: “A restaurant can afford the occasional burnt dinner. > Develop and enforce exquisite product taste. Quote: “The recipe for great work is: very exacting taste, plus the ability to gratify it.” > Build different designs big tech wouldn’t dare to. But when you damp oscillations, you lose the high points as well as the low.” Quote: “Big companies want to decrease the standard deviation of design outcomes because they want to avoid disasters. His advice goes against the grain.ĩ counter-intuitive product lessons from the man, the myth, the legend: Of all the tech sages out there, Paul Graham might be the best. What do Reddit, Airbnb, and Stripe have in common? Early mentorship from Paul Graham.
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